Refund policy

Refunds & Size Exchange Policy

Due to the nature of our business and the processing involved with returned merchandise, we do not accept returns or size exchanges once an order has been dropped off with the shipping carrier.

To help prevent sizing or ordering issues, please carefully review your item, size, color, quantity, and shipping information before completing your purchase.

Customers are responsible for selecting the correct size and items before placing an order. Please take your time and review your order carefully before submitting payment.

Once an order has been placed, we cannot guarantee that changes can be made to the order. If you notice an error, please contact us as soon as possible at:

novadepartmenthelp@gmail.com

Thank you for understanding and for taking the time to review your order details before purchasing.